FAQs

  • What is the return policy?
  • What are the shipping options? All shipping is free of charge , we supply a tracking number for extra security at no extra cost.
  • When will I receive my order? The order process time is 2-3 days / delivery estimate is 7-20 days may vary.
  • What do I do if I never received my order? Contact customer support by email or by telephone and we will get back to you at the earliest opportunity to resolve the issue.
  • What do I do if I received a defective order? Contact customer support  within 7 days of delivery and we will assist you further.
  • How do I make changes to an order I’ve already placed? The current order would have to be cancelled , and re ordered but please do inform us of this and if we can we will do our best to assist you and speed the process.
  • Where are you located? We are located in the United Kingdom.
  • How do I make sure I order the right size? All products with a size chart will come with a size guideline.
  • How do I contact your company if my question isn’t answered here? You can contact us via email , telephone or on social media, you can find our contact us located on the website.